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All products on our site are shown with usual delivered in 2/5 working days depending on the item. If an item is listed as Next Working Day Delivery and you place your order before 1pm Mon-Fri we will (stock permitting) dispatch your order on the same day.
Orders placed over the weekend will be processed on the following Monday or Tuesday if a bank holiday. We strive to provide as much accurate information on shipping, however, the delivery period advised either on the site, by email or verbally should be seen as a guide only and is ‘courier permitting’. Delivery to remote areas of Scotland, for example, may well take our couriers a day or two longer than advertised. specialized delivery’s (I.e restricted access etc may inc-our extra costs)
We will notify you as soon as possible of any anticipated delay in the shipment of your product and you may, of course, cancel your order at any time prior to dispatch should the wait prove unsatisfactory. For dispatched items our standard returns policy applies (see ‘Returns’).
Upon receipt of your goods please take care to examine them carefully before signing for the delivery as you are being asked by the courier to confirm not just receipt of the goods, but that they have been received in good condition. If you suspect that there may be damage to your consignment, suffered during transit, please make a note of this on the delivery slip when asked to sign. Failure to do this may impact on any claim you make as to the state of the goods with regards to damage or breakages after the delivery has taken place.
If you have any concerns regarding these delivery details please give one of the team a ring on 01493 751659 or email (Mon-Friday, 8am-5pm) and ( saturday 8am-12 lunch)